Introducing
Behind the Build Operations
Supporting the Builders, Businesses, and Communities that make Idaho home
Our approach
At Behind the Build Operations, we believe builders should spend more time building and less time buried in paperwork. We partner with Idaho contractors to create organized, reliable business operations through personalized administrative support, clear communication, and efficient systems. Our goal is simple: to become the dependable team behind your business, so you can confidently focus on your projects, your clients, and your growth.
Our Services
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Essential office support for growing contractors.
Customer communication
Scheduling & calendar management
Email management
Weekly operations summary
Best for: Solo contractors and small teams.
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Consistent operational support to help your business grow.
Everything in the Foundation Partnership, plus:
Lead & estimate follow-up
Invoice reminders
Review requests
Workflow improvements
Best for: Growing businesses that need ongoing office support.
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Your complete operations partner.
Everything in Foundation & Framework, plus:
Job coordination
Vendor & subcontractor communication
Business systems & SOPs
Priority support
Monthly strategy meetings
Best for: Established contractors ready to scale without hiring a full-time office manager.
Meet our team
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Tanna Johnson
Owner, Operations Partner
“Behind the Build helped us achieve our goals of putting our clients first, and with that help, we were able to assist and build the client based outcome we were looking for. Thank you for your professionalism and knowledge, we are excited to continue grow our partnership.”
— JOSH J., BTB CLIENT